Applicant Support Center

How Do I Upload or Copy/Paste My Resume?

Last Updated: Jan 05, 2016 03:01PM EST
Depending on the position to which you are applying, it is possible for your Resume to be either "Optional" or "Required."

(1) If the Resume section is Optional, you can scroll to the bottom of the screen, click on the "Skip and Continue" button, and proceed with the rest of the application process.

(2) If the Resume section is Required, you have two options: Upload or Copy/Paste into the free-text field. Your resume will need to be at least 100 words in length (not just 100 characters); if the resume is not long enough, you will need to add additional information or you will not be able to continue with the application.

To Upload your resume, click "Upload," then click "Choose File." You can then select your resume file from your computer and click "Open." If your resume is accepted, a green circle icon will appear next to your file name. If you added the wrong document by mistake, you can click the small red X to remove the document, then repeat the process. Once you have chosen your preferred file, click "Save." Your resume will automatically be scanned and transposed into the free-text field. Depending on how your resume is structured/designed, the formatting may change within the free-text field upon upload. We recommend cleaning up the automatically transposed resume information if necessary to have it appear as professional as possible.

The Upload feature supports the following file types up to 50MB in size: Doc, Docx, PDf, Txt, RTF, XLS, and XLSX. Please be advised that it is NOT recommended to include special characters within your file names, as they may cause issues preventing a successful upload. An example is "John Doe's Resume." The apostrophe is considered a special character and may prevent the file from being read properly.

If you do not have a resume document available, you can either type out your employment/resume information in the free-text field, or you can simply copy/paste from other sources into the free-text field. If you are having trouble with copy/paste from any particular source, then your document/text may have some HTML (special characters that create designs, colors, logos, and the like) embedded in it, which is causing the problem. You may 'clean' your document/test by first copying it to Notepad -- and then copying it from Notepad into the free-text field of your job application.

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